We want you to be completely satisfied with your AmorSerere purchase. If you're not happy for any reason, here's how it works:
30-Day Return Window
You have 30 days from the date of delivery to request a return.
Conditions for Return
- Items must be unused and in their original packaging.
- Please include your order number and reason for return when contacting us.
Return Shipping Costs
- If the return is due to a quality issue or our error, we will cover the return shipping cost. - If you changed your mind or no longer need the item, you are responsible for the return shipping cost.
How to Initiate a Return
Contact our support team at support@amorserere.com with your order number and reason for return. We'll provide instructions on where to send the item.
Refunds
Once we receive and inspect the returned item, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days to your original payment method.
Exchanges
If you need to exchange an item for the same product, contact us at support@amorserere.com.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage at support@amorserere.com, and we'll make it right.
Contact Us
For any questions about returns or refunds, email us at support@amorserere.com.